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Q 01:: What company name will I be billed by?
Your credit card will be discreetly billed by "Paycom.net" or
"Jetchrg.com". If you have paid by check you will be discreetly billed by "Electracash"
Q 02:: How can I change my password or other information on my account?
We are sorry, but we cannot update your account information
from our end. For security reasons we are not able to change your username,
password, credit card number, expiration date, e-mail address, etc. You
may, however, cancel your account and then sign up again as a new member.
You may then enter any new information that you need to, as well as choose
a different username and password, if you like.
Q 03:: How does billing work on the Trial membership I purchased?
Many of our sites allow you to purchase a low cost
trial membership that is good for a specified number of days. Trial memberships
upgrade automatically to the standard monthly membership plan unless you
cancel within the trial period (the specified number of days from which
you purchased your trial). Please refer to the Terms
and Conditions of the website that you joined for further information.
Q
04:: Do I have to pay extra for the live strip shows?
No. We do offer access to independent companies who
have products for sale such as; "DVD and VHS tapes", "Toys", "Dating Services",
and "Private 1 on 1 shows".
Q
05:: How often will I be charged for your services?
Your account will be charged every thirty days from
the day you originally subscribed. For example, if your account was activated
on October 15th, your credit card will be automatically charged again
on November 14th. If you cancel your account before that time, we will
not renew your account. Instead your account will expire on that date.
For example, if you were activated on October 15th and we receive your
cancellation on October 30th, your account would expire on November 14th.
If you joined on trial basis, the 30-day billing cycle begins at the end
of the trial unless you cancel within the trial period. See Question 09.
Q
06:: How do I know that my membership was cancelled?
When you use our automated cancel page you will get
a confirmation page. Then the system will send a confirmation to the e-mail address that you provided when you joined.
If you are not sure who billed you, you can contact
our customer support staff. Please fill out the required form,
click
here.
Q
07:: I Cancelled but you are still billing me?
If you have completed our cancellation form and you
are still being billed please check your account on one of the following
sites. They will ask you for 2 of the following: Credit card or checking
account number, Email you used to sign up, Member ID, or username.
If you are not sure who billed you, you can contact
our customer support staff. Please fill out the required form,
click
here.
Q
:: My question was not answered, can I e-mail you?
Certainly, you can contact our customer support staff.
, click here.
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